Why are you here? Who are you? What are your goals? Where are your customers? When and how can you possibly do it all? Answer all of life’s mysteries with your Marketing Plan! Or at least get thinking about the key questions.

Who are you talking to? You can’t craft a message unless you know who’s going to read it. While audience demographics are a good starting point, you’ll have a clearer picture if you build profiles with real life humans — either people you know or people you research on Facebook. It’s not creeping if you call it market research!

Google defines your online business identity. Take control of how Google is branding you by answering the call of your Google My Business listing – look it up, claim it, respond to reviews and questions, add photos, posts events. This is the single most important piece of your web presence.